PRIVACY POLICY

Last Updated: February 1, 2025

Include Inc. (“Include Inc.”, “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll in or otherwise access the Strategic Inclusion Practitioner Program and Certification (the “Program”), use our website(s), and interact with our services offered under the Include Institute brand.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

  1. Scope of this Privacy Policy

This Privacy Policy applies to information we collect through:

  • Our websites and Program portals;
  • Email and other electronic communications related to the Program;
  • Third-party platforms we use to deliver the Program (e.g., GoHighLevel); and
  • Other interactions with you in connection with the Program.

This Policy does not apply to any third-party sites or services not operated or controlled by Include Inc., even if linked to our services.

  1. Information We Collect

We may collect personal and non-personal information from you in various ways, including when you:

  1. Enroll in the Program
    • Contact details (e.g., name, email address, phone number, mailing address)
    • Payment information (e.g., credit card details) when you pay fees directly through our website or invoice process
  2. Interact with Our Services
    • Login credentials for membership and Program portals (e.g., username, password)
    • Communication preferences, including whether you opt in or out of marketing communications
  3. Use Our Platforms and Websites
    • Usage data (e.g., IP addresses, browser type, access times, pages viewed, and the referring website)
    • Cookies and similar technologies to collect information about your activity and device
  4. Participate in Discussions, Coaching Sessions, or Forums
    • User-generated content such as comments, posts, feedback, and messages
  5. Seek Certification
    • Assessments and related documents you submit for the Certified Strategic Inclusion Practitioner (CSIP™) evaluation

We will indicate when certain information is required to access or use specific features of the Program. If you choose not to provide such information, you may not be able to access or use those features fully.

  1. How We Use Your Information

We use the information we collect for various purposes, including:

  1. Program Delivery
    • To provide access to our online modules, coaching sessions, forums, and other Program components.
  2. Customer Support
    • To respond to your inquiries, troubleshoot technical issues, and offer support regarding your enrollment or account.
  3. CSIP™ Certification
    • To process your assessments, record your certification status, and enable verification for potential employers or clients.
  4. Communication
    • To send you administrative notifications (e.g., confirmations, technical notices, updates), as well as promotional messages if you have opted in.
  5. Program Improvements
    • To analyze usage trends, measure performance, and enhance the content and features of the Program.
  6. Legal and Security Compliance
    • To comply with applicable laws, regulations, or legal processes;
    • To protect the security and integrity of our services, business, and users.
  1. Sharing Your Information

We do not sell or rent your personal information. We may share information in the following circumstances:

  1. Service Providers
    • We share information with trusted third parties (e.g., GoHighLevel) that assist us in delivering the Program. These providers process personal data on our behalf and are contractually obliged to protect your information.
  2. Certification Verification
    • If you earn the CSIP™ certification, we may publish or share your name so that potential employers or clients can verify your certification status.
  3. Business Transfers
    • If Include Inc. undergoes a merger, acquisition, restructuring, or other business transaction, your information may be transferred as part of that transaction, subject to any pre-existing privacy notice obligations.
  4. Legal Requirements
    • We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena or court order, or to protect our rights, property, or safety or that of others.
  5. With Your Consent
    • We may share your information with third parties if you have given us explicit permission to do so.
  1. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and other tracking technologies to:

  • Remember your preferences and settings;
  • Understand how you use our services;
  • Manage and measure the performance of our advertisements; and
  • Improve and customize your user experience.

You can typically disable cookies through your browser settings. However, doing so may limit your ability to use certain features of the Program.

  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information for certification records, dispute resolution, legal obligations, or enforcement of our agreements.

  1. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures may include secure server technology, encryption (where appropriate), and limiting access to personal data to employees, contractors, and service providers who need it for Program-related tasks.

Despite these safeguards, no data transmission over the internet can be guaranteed to be completely secure. You share your personal information at your own risk.

  1. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and stored on servers located in the United States (or other jurisdictions). By using our services, you consent to any such transfer of information outside your country of residence.

  1. Children’s Privacy

Our services are not directed toward children under the age of 13 (or other age as defined by local laws), and we do not knowingly collect or solicit personal data from children. If you believe that a child has provided us with personal information, please contact us immediately so we can remove the data.

  1. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal information;
  • Request the deletion or restriction of your personal information;
  • Object to the processing of your personal information;
  • Withdraw consent where processing is based on consent (without affecting the legality of prior processing);
  • Opt out of receiving marketing communications from us; and
  • Lodge a complaint with a supervisory authority if you believe we are not handling your data lawfully.

To exercise any of these rights, or for questions about your account, please contact us at the email address provided below.

  1. Third-Party Links

Our websites or Program materials may contain links to third-party websites, plug-ins, or applications. We do not control and are not responsible for these third parties or their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top of this document and notify you by email or through the Program portal where appropriate. Your continued use of our services after the posting of any changes signifies your acceptance of those changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Include Inc.
drliz@theincludeinc.com